Refund policy

Returns accepted within 30 days of purchase. 

We are confident that you will be happy with your purchase, however, in order to return an order, please do the following:

  1. Reply to your order confirmation email to request which products you would like to return.
  2. Ship your order back to us in perfect, unused and unopened condition. You will need to cover the return cost.
  3. We will process your return within 14 days of receiving it.  We can either refund you, exchange the order, or we can give you store credit.

Additional Information:

The following are non-refundable:

  • Discounted / sale items.
  • Gift cards
  • Store credit 

We cannot be held responsible for any lost or damaged items caused by the courier.  Please however, get in touch with us so we can do what we can to help. 

Contact us if you have any other questions.  info@wotbox.shop